Reports in the Conekta Panel let you export your transactions to reconcile, analyze, or share with your accountant. There are reports for payments, payouts, refunds, chargebacks, and fees.
Before you start
- Define the period you need and the report type.
- Check that your user has view permissions for that section.
Steps
En Panel Conekta: Reports
Choose the report type
In the Reports section, select what you want to export: payments, payouts, refunds, chargebacks, or fees.
Select the period and filters
Narrow down by date range and, if applicable, by status or payment method. Very wide ranges generate large files that take longer.
Generate and download
Request the report. Small ones download right away; large ones are processed in the background, and the Conekta Panel notifies you when the file is ready.
Expected result
A file (CSV or Excel) with one row per movement in the period, ready to open in your analysis tool.
Common issues
- The report takes a long time to generate
This is normal with long periods or high volume. Split the range into shorter periods or wait for the notification that it is ready.
- It doesn't match my bank deposit
Compare against the payout details, not against total sales: the deposit is net of fees, refunds, and chargebacks. See Difference between gross amount and net amount.