Creating a Payment Link takes less than a minute from the Conekta Panel. You define how much to charge and for what, and you get a URL ready to share with your customer.
Before you start
- Your account must be active for live charges.
- Be clear on the amount and a description your customer will recognize.
- Decide how long the link will be valid.
Steps
En Panel Conekta: Payments → Payment Links → Create link
Create a new link
In the Conekta Panel, go to the Payment Links section and choose to create a new one.
Enter the amount and description
Enter the exact amount and a clear description — for example, the product name and the order number. The description appears on the payment page and helps your customer recognize the charge.
Set the expiration
Define until when the link can be paid. An expired link automatically stops accepting payments.
Copy and share
Save the link and copy it. You can send it by WhatsApp, email, social media, or any channel where you talk with your customer.
Expected result
The link appears in your list with an active status. When your customer pays, the operation is recorded in Payments and you can view it like any other sale.
Common issues
- My customer says the link won't open
Check that the link is still valid and active. See Why a payment link isn't working for the common causes.
- I need to change the amount
The safest option is to deactivate the link and create a new one with the correct amount, letting your customer know which one to use.
Next step
When you receive the payment, look it up by following How to search for a payment in the Conekta Panel.