Creating a Conekta account takes a few minutes: you sign up with your email, confirm the address, and complete your business information. The account gives you access to the Conekta Panel, where you can collect payments, view payments, and receive your money.
Before you start
- Have an email address you can access: the confirmation will be sent there.
- Decide who will be the account administrator.
- If you already know what you'll sell and how, onboarding will be faster.
Steps
Start your sign-up
Go to conekta.com and choose the option to create an account. Enter your name, email address, and a secure password.
Confirm your email
You'll receive a confirmation email. Open the link to activate your access. If it doesn't arrive within a few minutes, check your spam folder.
Complete your business information
Inside the Conekta Panel, onboarding will ask for your business's commercial, legal, and banking details. You can complete it in parts: your progress is saved.
Submit your documents
Upload the documents requested based on your entity type (individual or legal entity). Conekta will review them to activate your account.
Expected result
When you finish signing up, you'll have access to the Conekta Panel and your account will be under review. Once the review is complete, you can enable charges to real customers.
Common issues
- I'm not receiving the confirmation email
Check your spam and promotions folders, confirm that you typed the address correctly, and add Conekta's domains to your safe senders. If it still doesn't arrive, try resending the confirmation from the sign-up screen.
- My email is already registered
You or someone else on your team has probably already created an account with that address. Try recovering the password before creating a new account.
Next step
Continue with What documents do I need to verify my account to complete activation.