Help CenterSupport, availability, and troubleshootingService Status

Service Status

Incidents, maintenance, and how to tell if something is failing.

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Incidents, maintenance, and how to tell if something is failing.

How to know an incident has been resolved What to do during an incident Difference between a general incident and a problem with my account How to check the status of Conekta services

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GuideHow to check the status of Conekta servicesCheck whether there's an active incident or scheduled maintenance before investigating a problem on your end.