With two-step verification turned on, logging in adds just one step to your routine: entering a one-time code after your password. Here's what the day-to-day flow looks like.

Steps

  1. Log in as usual

    Go to panel.conekta.com and enter your email and password.

  2. Get the code from your verification method

    Open your authenticator app and take the current code for your Conekta user, or check your email if that's your configured method.

  3. Enter the code in the Conekta Panel

    Type the code on the verification screen. Once it's validated, you'll go straight to your dashboard.

What to do if the code expires

Codes last only a few minutes. If the one you entered is no longer valid, don't reuse previous codes: generate or request a new one and enter it right away. In authenticator apps, wait for the timer to reset and use the complete new code.

Next step

If you simply can't get a code — you changed phones, you lost the device — follow What to do if I lost access to my verification method.