Products
Developers
Resources
Fees
Log in
Sign up free
es
en
Log in
Sign up free
es
en
Help Center
Refunds and cancellations
Create and check refunds
Create and check refunds
Issue full or partial refunds and check their status.
Category
Getting started
Account, users, and security
Products and ways to get paid
Payments and transactions
Payment Methods
Refunds and cancellations
Balances, deposits, and payouts
Chargebacks, fraud prevention, and risk
Reports and reconciliation
Fees, invoicing, and tax information
Integrations and Developer Center
Support, availability, and troubleshooting
Partners, platforms, and related accounts
Articles
Issue full or partial refunds and check their status.
How long a refund takes to reach the buyer
How to issue a partial refund
How to issue a refund from the Conekta Panel
How to send a refund receipt
How to check the status of a refund
Recommended articles
Guide
How to issue a refund from the Conekta Panel
Find the payment, choose a full or partial amount, and confirm: the refund goes back to the buyer's original payment method.