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Review information about the payment methods you can use with Conekta.
Orders and Commissions
What are the status that an order can have?
How can I generate a report of all the orders in my Conekta admin?
Commissions and Invoicing
Why does my invoice not match the payments received?
Invoicing in Conekta
OXXO PAY payments
What is the limit for transactions with OXXO PAY?
Payments via SPEI
How to make payments via SPEI with Conekta?
How do SPEI payments work?
¿Conekta sends me notifications each month when the bank charges the customer?
How do I calculate commissions on Monthly Installment Payments
How does Conekta deposit Interest-Free Monthly Installment Payments?
What are Interest-Free Monthly Installments?
Who absorbs the commission for charges with Interest-Free Monthly installments? The customer, the bank or the business?
How do they work?
See all 8 articles
Are there extra costs for chargebacks?
How long it takes to resolve a chargeback?
Instead of a chargeback, I want to make a refund. Can I just refund the purchase?
How do I receive a chargeback notification?
Which documents should I use to dispute a chargeback?
See all 11 articles