What are the status that an order can have?

When generating an order with Conekta, it may have the following processing status:


Pending.
When generating an order with OXXO PAY or via SPEI (bank transfer), the pending status is assigned, this indicates the order has been created but is pending  until the customer makes the payment.


Paid out.
This status indicates that the order was successfully paid by the customer through Conekta. At the time the order status changes to paid, the amount of the order will be automatically added to the outstanding balance.



Declined.

Status for orders created with one of the next payment methods: credit card, debit card or monthly installments. This status indicates the order request was sent to the issuing bank (bank that issues the card to the cardholder) and the bank declined the payment, the order was not successful and will have Declined status.




Fraudulent.

Status for orders created with one of the next payment methods: credit card, debit card or monthly installments, which indicate that the request for order was not approved by the anti-fraud system of Conekta since it has a high probability of being a fraudulent order.




Refunded.

Status for orders created with one of the next payment methods: credit card, debit card or monthly installments, which indicate that the order has been returned in full (for partial orders, the status remains as paid).




Preauthorized.

Status for orders created with one of the next payment methods: credit card, debit card or monthly installments, which indicate that a pre-authorization was made to the card (only the balance is retained but the order is not generated to the card).