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What is Conekta?
Which documents do I need to activate my account with Conekta?
How can I open my account with Conekta?
How can I generate a refund to my client for a specific charge?
What is the admin?
Test Mode vs. Production Mode
What is a chargeback?
Why did I receive a chargeback?
Which documents should I use to dispute a chargeback?
How long it takes to resolve a chargeback?
How do I create a payment subscription?
How can I charge my customer in monthly installments?
Who absorbs the commission for charges with Interest-Free Monthly installments? The customer, the bank or the business?
Everything you need to know about Conekta direct deposit
With what frequency will Conekta make deposits to my bank account?
Activate My Account
How can I validate the legitimacy of a cliente?
Payments via SPEI
How to make payments via SPEI with Conekta?
How do SPEI payments work?
OXXO PAY payments
What is the limit for transactions with OXXO PAY?
Commissions and Invoicing
Orders and Commissions
How can I generate a report of all the orders in my Conekta admin?
Error - "If you are using shopify, make sure you have installed the conekta anti-fraud app"
How do I change the currency to dollars on my Shopify store?
When I try to checkout with Shopify the message "Falta el teléfono en el campo details" appears.
How can I change an OXXO PAY payment's expiration date?
How can I change the expiration date of for orders made with OXXO PAY?
My Magento site crashes when I add the Conekta payment methods. What should I do?